About Us
About LIMVOXO
Last Updated: November 7, 2026
Welcome to LIMVOXO
At LIMVOXO, we believe life with pets is made up of meaningful everyday moments.
We focus on pet supplies and everyday pet accessories designed to complement different pets, routines, and everyday adventures.
Whether you are preparing for daily walks, mealtimes, playtime, or relaxing together at home, we offer a selection of pet essentials for your pet's everyday needs and routines.
What We Offer
Our product collection includes:
Dog toys and interactive pet toys.
Pet carriers and travel accessories.
Feeding bowls and slow-feeding accessories.
Portable pet water bottles and feeding accessories.
Walking accessories, harnesses, leashes, and other pet essentials.
We aim to provide clear product descriptions, images, available specifications, and pricing to help customers make informed purchasing decisions.
We encourage customers to review product details, materials, dimensions, usage instructions, and available options where provided before placing an order.
Our Commitment
We strive to provide a straightforward and reliable shopping experience through:
Clear product information and pricing.
Accessible shipping and return policies.
Secure payment options provided at checkout.
Responsive customer service.
Responsible handling of eligible order issues and return requests.
We value clear communication and aim to respond to customer service inquiries within 24–48 hours.
Shipping and Returns
LIMVOXO currently ships orders within the United States only.
Orders are processed within 1–3 business days after payment confirmation.
Our estimated shipping transit timeframe is 10–20 business days after order processing.
The estimated total delivery timeframe is 11–23 business days, including order processing and shipping transit time.
These are estimates rather than guaranteed delivery dates. Actual delivery times may vary depending on carrier operations, weather conditions, public holidays, and other circumstances beyond our reasonable control.
Eligible standard return requests must be submitted within 14 calendar days after delivery.
Due to hygiene and product safety considerations, pet products that have been used or have been in contact with an animal are generally not eligible for standard returns based on a change of mind or personal preference.
For damaged, defective, incorrect, or materially misdescribed products, please contact us within 7 days after delivery.
For standard change-of-mind returns, customers are responsible for return shipping costs. Please contact our customer service team before returning any product to receive return authorization and the designated return address.
Approved refunds are generally processed within 5–10 business days.
Please review our Shipping & Delivery Policy and Return & Refund Policy for complete details.
Contact Information
Operated by:
Shanghai Meidong Trading Co., Ltd.
Business License Entity:
Shanghai Meidong Trading Co., Ltd.
Email:
service@limvoxo.com
Customer Service:
+1 3312390925
Registered Address:
Room 609, No. 609, Tali Road, Shanyang Town,
Songjiang District, Shanghai, China.
Website:
https://limvoxo.com/
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MT).
Thank you for choosing LIMVOXO. We appreciate your trust and look forward to being part of your everyday life with your pets.